We stayed as family with kids in this resort. It took over an hour to find our reservation and check in, but at least we got an upgrade. Definitely is not the service what you usually get in Europe, it feels you are in Russia or Ukraine, far too many drunk faces, noisy at nights, staff specially in bars Is rude and unhappy , all inclusive drinks are horrible, glasses so badly worn... food in restaurant as well not impressive, was hard with kids. Anyway, quite good location, close to the beach.