6/10 – Goed
3 mei 2026
The first day we stayed there, we checked in around 3:30 PM. At about 4:15 PM, a random man walked into our room using a key that had been given to him by the front desk. He immediately apologized and explained that the front desk had given him keys to our room and told him it was his assigned room.
When we went down to the lobby to figure out what had happened, we were initially brushed off because the lobby was busy. Once we were finally able to speak with someone at the front desk, they apologized for the mix-up and sent us on our way. I understand it was a busy weekend, but this was a serious safety concern. Other than a quick apology and being told it would not happen again, nothing else was done to address the situation.
Miranda
Miranda, reis met vrienden van 2 nachten
Geverifieerde gastenbeoordeling van Hotels.com