If I could give zero stars, I would. My experience at Posh Hostel was filled with false advertising, safety concerns, and complete disregard from management. The hostel was nothing like what was advertised online, and after being forced to leave due to serious privacy and security issues, we have been ignored and dismissed regarding our refund request.
The most shocking issue was the shower privacy misrepresentation. The listing showed black, frosted doors, but in reality, they were completely clear. This meant that anyone nearby could see inside, making it an extremely unsafe and uncomfortable situation. Worse, male guests openly watched women shower, and cleaning staff entered while another guest was inside. The lack of basic privacy and respect for guests was unacceptable.
Additionally, the lockers were filthy and unusable, filled with debris and not secure for storing belongings. The pool area was also misleading, appearing clean and luxurious in photos but in reality, dirty and unmaintained, with stained pillows and trash everywhere.
When we reported these issues, management assured us that a refund could be processed through Expedia. However, after leaving and following up, they denied the refund and ignored our emails, despite having photo and video proof of their misrepresentation.
Posh Hostel is a scam, hiding behind deceptive marketing. This experience has been a nightmare, and this hostel should be removed from all booking platforms.
