Surrounded by lush greenery, Resorts World Genting - Resort Hotel offers a serene escape with a garden and bar. Connect to WiFi in public areas, take advantage of luggage storage, and enjoy the convenience of tour/ticket assistance.
Subang (SZB-Sultan Abdul Aziz Shah) - 84 min drive
Kuala Lumpur Gombak Station - 46 min drive
Batu Caves Station - 48 min drive
Kuala Lumpur Taman Wahyu Komuter Station - 48 min drive
Restaurants
McDonald's & McCafé - 8 min walk
Tealive - 2 min walk
Munakata Ramen - 8 min walk
Richdad Cafe - 8 min walk
Chicken Claypot House 鸡煲之家 Genting Highlands - 6 min walk
About this property
Resorts World Genting - Resort Hotel
Resorts World Genting - Resort Hotel features a casino and puts you within a 10-minute walk of First World Plaza. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Genting SkyWorlds Theme Park and Genting Highlands Premium Outlets are within a short drive.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
835 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Onsite self parking (fees apply)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Traveling with children
Bowling alley
What to do
Bowling alley
Pool table
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Casino
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Ceiling fan
Electric kettle
Slippers
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
WiFi is available in guestrooms for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MYR 85 per night
Parking
Self parking is available for an extra charge
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Resort Hotel Genting Highlands
Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel Genting Highlands
Resorts World Genting Resort Hotel
Resorts World Genting Genting Highlands
Resorts World Genting
Resorts World Genting Resort
Resorts World Genting Resort Hotel
Resorts World Genting - Resort Hotel Hotel
Resorts World Genting - Resort Hotel Genting Highlands
Resorts World Genting - Resort Hotel Hotel Genting Highlands
Frequently asked questions
Are pets allowed at Resorts World Genting - Resort Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Resorts World Genting - Resort Hotel?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Resorts World Genting - Resort Hotel?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Resorts World Genting - Resort Hotel?
Yes, there's a casino.
What is there to do at Resorts World Genting - Resort Hotel and nearby?
Onsite recreation at Resorts World Genting - Resort Hotel includes bowling. Enjoy amenities like a casino and a garden.
Are there restaurants at or near Resorts World Genting - Resort Hotel?
Yes, there's an onsite restaurant.
What's the area around Resorts World Genting - Resort Hotel like?
Resorts World Genting - Resort Hotel is a short 11-minute walk from Genting SkyWorlds Theme Park and 6 minutes' walk from First World Plaza.
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Resorts World Genting - Resort Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
Dec 27, 2022
Nice stay with a view with the family.
Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend
Lim
Lim, 3-night trip
10/10 Exceptional
Aug 11, 2024
Good
MUI EE
MUI EE, 3-night trip
8/10 Very good
Jan 12, 2023
Big room
Gek Choo
6/10 Good
Dec 28, 2022
A basic hotel with high price. No wifi in the room. Only available at the hotel lobby.
Verified traveler
1-night trip
8/10 Very good
Nov 6, 2022
Overall was great. Too noisy no sounds proofing
WEI RE
10/10 Exceptional
Oct 16, 2023
A Highland Surprise.
We were overwhelmed by the lenghths to which the staff accommodated our needs to be in different parts of the overall resort at different times. Because most of the major hotels and attractions are interconnected with undercover links and escalators, walking from one to another was relatively easy on such a steep location.
Barbara
Barbara, 3-night trip
10/10 Exceptional
Jan 3, 2023
with family
better than first world actually, but the service from the hotel is just not friendly. even no wifi here. it sucks nowadays don't have wifi at hotel.
theresia
theresia, 5-night trip
4/10 Fair
Oct 23, 2022
no wifi in room.
Such grand hotel there is no wifi in the room. No provide toothbrush & toothpaste. End up we have to buy our own.
Verified traveler
2-night trip
2/10 Poor
Feb 11, 2023
Poor customer service with sometimes rude behaving receptionist. Room is not clean.
Xun Jie
Xun Jie, 3-night trip
4/10 Fair
Feb 17, 2024
Julie
Julie, 2-night trip
10/10 Exceptional
Jun 16, 2023
SOH
SOH, 3-night trip
10/10 Exceptional
Apr 12, 2023
Khoo Koh
Khoo Koh, 4-night trip
8/10 Very good
Mar 27, 2023
Lian peng
Lian peng, 2-night trip
8/10 Very good
Mar 18, 2023
ELIANA
ELIANA, 2-night trip
6/10 Good
Feb 11, 2023
여러모로 불편했던 호텔
우선 룸에서는 와이파이가 없어서 와이파이를 사용하려면 호텔 로비로 내려가야하는 점이 가장 불편합니다.
우리가 묵었던 룸의 창문이 꼭 닫히질 않아 차고 축축한 공기가 계속 유입되어 지내기가 불편했습니다.
이불에서 퀴퀴한 냄새가 나서 불쾌했습니다.
체크인 과정이 너무 복잡합니다. 완전한 모바일 시스템도 아니고 프런트 직원의 도움을 받아야하는 것도 아니라서 프런트에서 회원등록하고 다시 키오스크로 가서 다시 체크인해야하고, 너무 복잡하고 번잡했습니다.
또한 Food Factory의 아침식사 뷔페는 절대적으로 추천하지 않습니다. 먹을 것도 없고 어수선하고 비위생적이고.
Hee Kyung
Hee Kyung, 1-night trip
10/10 Exceptional
Jan 1, 2023
Jashveerdeep Singh
6/10 Good
Dec 11, 2022
Eng Keen
Eng Keen, 1-night trip
4/10 Fair
Oct 24, 2022
Looi
Looi, 1-night trip
8/10 Very good
Mar 7, 2020
Verified traveler
2-night trip
8/10 Very good
Mar 6, 2020
Bad check-in experience
The hotel receptionist couldn’t find our details through the booking ID and I booked 3 rooms with King Size beds but was given 2 rooms with separate Super Single beds and 1 room with King Size beds. Hotels.com has to work more closely with the hotel with customers request. Staff was patient and tried different ways to find our booking by using our names. And since I booked 3 rooms, he managed to find our rooms/booking under 3 different names. Other than that, everything else about the hotel was great. Location was great too as it’s near shopping district. A convenience store and starbucks at hotel lobby was great too.
Verified traveler
2-night trip
6/10 Good
Jan 27, 2020
LOK YI
LOK YI, 1-night trip
6/10 Good
Jan 14, 2020
Not
Mohammed
Mohammed, 1-night trip
8/10 Very good
Jan 10, 2020
Rebecca
Rebecca, 3-night trip
10/10 Exceptional
Dec 21, 2019
Verified traveler
2-night trip
4/10 Fair
Dec 20, 2019
Waited for about 20 mins to check in as there was only one serving staff. No WiFi in the room,