The room was big and well organized. I would prefer a laundry room to the styler machine. They advertise transport to the airport but when I asked it was not available anymore. There are a lot of restaurants around to the location is very good if you want to go out every night.
The only thing that came up was there was a musky smell from the carpet near the door of the bathroom. We informed the Hotel and they suppose to do something about it. Obviously it was short notice but next day after we left the Hotel they must have done something and there was hardly any smell. Coffee and tea bags are available if you require more just ask at the desk. The hotel staff were all very friendly pleasant and helpful. Air conditioner is well powerful can get room pretty cold. I would advise people not to set it too low as one could wake up with a cold or flu. All in all this Hotel we would definitely rank as one of the best we have stayed in and it was very reasonable priced.
Most of the hotel staff can speak English and are very professional & helpful; able to answer and help with our queries. We like it that there is LG Styler in the room and we can use it free of charge to clean our coats before we head home. There are many dining options just behind the hotel and across the road and two convenient stores.
We could easily get a taxi to airport with help of reception staff within minutes in the early morning and the airport was just 5 mins drive away.
Some areas for considerations for improvement:
It would be good that customers be informed that the temperature of air-con in the room cannot be controlled using the TV remote. It was quite stuffy for us on the first night. When we called the reception, he turned on something on the aircon but did not mention that we can adjust the temperature using the tv remote to our comfort level. The electronic panel on the wall only indicates the room temperature but temp cannot be adjusted using it.
Also the lightings in the room are controlled by the electronic panel, we were not sure how to leave a light on for the night. So we left the toilet light on, but it will eventually be turned off; kind of dark to make way to toilet.
The room layout could be improved as after putting the table and chair in between the bed and long table, there is little room to walk and could be hazard to walk round in the dark at night.
Had a wonderful 5 nights stay at Hotel Leo which has excellent staff members at front desk (met 4 different staff) especially Ms Helen who is so cheerful, helpful and wonderful in rendering multiple services e.g. helping with my smooth and efficient check-in, recommended of great food outlets and places to visit within the city areas, plus helping to write in Korean languages on the few places I wanted to go so that I can show to the bus or taxi drivers for clear directions. Helen is a GEM, thank you very much for your great hospitality.