Firstly, this property is in a great location, Bathroom is very clean, bed very firm but comfortable with very clean sheets, coffee, snacks and tea on the ground level no kettle for your morning in room so you have to catch the elevator and back to make your coffe. Our only complaint would be the lack of 24/7 manned front desk as per advertised. Waited 25 minutes after ringing the office bell several times next door, We eventually headed to the hostel next door so that they could ring our host and let them know we were here as we did not have a Korean mobile service Phone. There was a sign on the front desk stating they were working on other tasks and some phone numbers to ring. This was also problem at checkout as again no one around and we needed to store our luggage after checkout for a little while to explore the city
We arrived at the hotel at the time fixed for the check-in. No one was there for us, just a sign basically saying "I'm out for other activities. In case you need me call me".
As we couldn't make intercontinental call, we waited more than 2 hours and no one showed up. We reached expedia to help us. They haven't solved our problem. They couldn't relocate us and I'm still waiting for someone to answer to me. The room payment was made in advance so the owner kept our money and we had to find another hotel.
Shame
An average hotel with a good location. There was no one at the reception to check me in. I waited 20 minutes after ringing bell at the reception desk. I did not have a working phone so I had to go to another hotel and request owner to call my hotel! I was told that somebody is at the desk most of the time but I did not see anyone at the desk for the 2 days I was there nor when I checked out by just leaving the key at reception since no one answered the bell again. Absentee owner hotel.. will not stay here again