The staff were nice and friendly but overall the hotel was short staffed specially in breakfast times, they werenât able to provide good service because they were only two people serving and they were running around. The breakfast area was super hot because the air conditioners werenât working, the pool was great as well.
Desverre et skuffende opphold. Bildene stod ikke til forventningene. Sterke duftpinner pÄ rommet, som om en annen lukt skulle kamufleres. SengetÞyet var skittent. Ingen heis og veldig mange trapper opp til rommet. Bookingen sa at frokost var inkludert - her ble skuffelsen enda stÞrre. Vi fikk servert et lite fat hver med fÄ matvarer. Juice i plastikkglass. Hotellet ligger langt unna den tilhÞrende beach cluben.
Gerek çalıĆanları, gerekse hizmet anlayıĆı birçok yıldızlı otelden daha iyi. Zaten club ve beach clubdakilerin konaklaması için var olan bir iĆletme ama gerçekten sadece konaklama içinde ideal. Tek eksiÄi otelde kalanlar için biraz daha aktivite olsa tadından yenmez.
Otel denizden uzakta, bir kĂŒĂ§ĂŒk havuzu var sadece. Odası da kĂŒĂ§ĂŒktĂŒ. Duvara bakıyordu odanın balkonu. Otelde hiç bir imkan yok. Oda kahvaltı idi geç kahvaltıyı ĂŒcretli yapmıĆlar. GĂŒzel olan Ćeyi gece 12 de gece kulĂŒbĂŒ eÄlence olanaÄı sunması. Sessiz deÄildi otelin yakınında dĂŒÄĂŒn salonu vardı.
The place was amazing. The only negative for me was the bathroom shower. Water kept coming out. The hotel was beautiful and the pool was great. The breakfast Turkish food was so delicious. The bed was big and comfy. The beach club near by was superb. I enjoyed my stay at the illusion beach club hotel.
This is a nice adult only hotel. It is little bit outside central Alanya but you can get to central in just few minutes with a taxi. Hotel has a pool and you can also use the beach club they are connected with. Is you have mobility issues this might not be the best option as it has stairs and no elevator. Hotels manager and staff are their asset. All are professional, nice and ready to help with any problems you might have.
Have been in a lot of places in the world. But must say, never experienced such good service before. Planing to come back next month to the same hotel. The staff was so helpful and service minded.
Beautiful hotel