The room matched the description and everything looked great. The air conditioning was running when we arrived, which was welcome during the heat wave outside. My recommendations would be that the linens should be washed with some bleaching agents as there were some stains (from coffee or something) that should not have been there upon arrival, even though they all were clean and that wasn't the issue. The faucet handle came right off when we tried to use the sink so we would have to reattach it (fairly easily) to use the water (and this happened frequently). The kids enjoyed the jacuzzi and we all had a fantastic sleep. It was just what we needed and we knew that it wasn't a 5 star hotel when we signed up and we were okay with that. It still gave us exactly what we needed and the front desk staff was helpful and kind.
This place needs some cleaning and a lot of maintenance work. Sheets on one bed had a major stain. Had to insist it be changed! Also, no coffee maker in room. Could make your own at the front desk - for $3!! - but they only had decaf ,or tea! Kayaks are not included, even though they show pictures of them on their website. The best thing this place has going for it was the close proximity to the lake. Gorgeous view!
The room was clean but quite rundown. During your stay there is no service to clean your room, no fresh towels, no fresh bed linens, no emptying the garbage, no replenishing supplies, etc. If you were not able to find another location at Algonquin Park then this is suitable near the West Gate. But I would not recommend it.
Room was ok but lacking chairs and no glasses and no coffee pot. Bed was good and room inside was good.
Windows were dirty..little front porch was filthy and we had to wipe the dirt off the table and chairs before sitting down. Porch floor and screen door were in bad need of paint and front deck was a disaster. Outside was unkept. Disappointed for an over $200 roomâŠok to sleep but a place to spend time at.
Absolutely love this place!!! My wife and I make a habit of going here multiple times a year! It never disappoints! The staff is so friendly and helpful!! It's our personal cottage! You just can't get better than this location!
The location was great. There were dirty kleenex in the top bed drawer. Sheets had stains on them. Floor was dirty. Patio was dirty. The restaurant is the check in girl making chicken wings for $20.