Simply sharing so another family doesnât have to deal with the same things as we did.
Upon arrival we were told âif you want to leave early there will be no refundâ. That should have been the first red flag. We got to our cabin to find paper towel used as blinds. But it gets better. They were hung up with a womenâs pad.
Iâll keep the rest short and simple. The place with filthy. Bedding was covered in dirt, bugs in utensil drawer, pots and tub. Bbq was infested with bugs and hadnât been cleaned in what looked like a decade. Our cabin smelled of mould and the bedding smelled even worse!
The owners were a nightmare to deal with. While trying to explain our concerns, we were mocked and laughed at. They refused to take accountability and blamed these issues on the previous guests (does this mean our cabin wasnât cleaned?)
The only resolution they were willing to offer was for me to wake my sleeping baby and get her out of the cabin to clean it right then and there (while laughing in my face) However, inconveniencing guest to do what should have been done upon arrival is absurd!
Save your money! These people would rather take your money than do things the right way the first time!!!
We had no hot water the first night, and when I spoke to the lady at front desk she just kept telling me that her hot water worked fine. We had a room with a full kitchen, and only one burner worked on the stove which was frustrating. When I brought it up she just dismissed it. Thereâs also no restaurant as advertised, and no tennis courts.