In general, the people in service are not nice , particularly to tourists with colors. The worse attitudes we faced was at the dinning room..
So we dined at the old faithful inn instead, there we were treated with respect and very friendly staffs
The room was way too hot; a/c didnât work and the hotel front desk told us the other side of the hotel building didnt have heat. We got less than 2 hours of sleep. Got up to get dressed for the day and there is no hot water. I called the front desk and they said theyâve received multiple complaints about no hot waterâŠbut that they would only tell their maintenance team.
We were very happy to book a place to stay in the park, instead of outside the park because we were short of time and the weather was challenging. So staying in the park made it easier. The cabin room is a bit tight for 4, mainly sitting around the small table (and considering the price) but was OK for us. We used the coffee machine for tea. Staff in the park did not really know what is still open in October, so went to the post office to find it's closed after told otherwise. The shops are quite expensive, so better come prepared.
Beautiful location makes it so easy to visit old faithful and walk all the boardwalks in the area to the other geyserâs. Lodge was beautiful and the rooms cozy and charming. We had a fantastic dinner at the restaurant. We would definitely come back!