My stay was absolutely horrible. We had to be moved three times on the very first night. The A/C and heater in the first room didn’t work, and with temperatures dropping to 37°F, it was unbearable. In the second room, the stove caught a mini fire as soon as I attempted to use it. The third room had a broken TV, and I had two children under 13 with me.
The final room was better, but the beds were incredibly uncomfortable with no padding, making it impossible to sleep. To top it off, we woke up to two roaches in our bathroom. In just one night and day, we experienced all of this with no offer of a rate reduction. We were told if we left, we wouldn’t get a refund, so we were stuck in a terrible situation.
One staff member even informed us that a room down the hall was infested after we complained about the roaches. Additionally, two out of three dresser drawers were completely broken, making it impossible to even unpack.
This was a horrible experience, and I would not recommend staying here.