The TV is not working The waiting time for a receptionist exceeded half an hour Room service did not answer the phone. I wanted the password for the wifi The swimming pool is closed The bar is closed
I got an excellent service at this hotel the friendly workers from all the areas especially Maria and Nathalie from the front desk and keren from the dining room. Everyone is amazing. We got all we needed and the best part is so close to all the attractions! I would recommend this hotel to anyone and I would be back!