This place was the worse ever. The guy in charge BOBBIT was an absolute dush he treated his employee horrible and gave me a room with no clean sheets, one bed when i booked for 2 beds, there was roaches all over the place and the room didnt even had an ac in it. When i ask for a refund he declined. Worse experience ever
Never made it past the check in counter. A drunk guy walked in before me and started a fight over HIS car alarm going off. I left before checking in and reported it to mgr, etc just so I didnât get charged. 45 min texting customer service, another 46 min on the phone. I got an email from the hotel stating I was bein charged because I was a no show reservation. Still not resolved. The on sight mgr wa ms very rude to hotel.com customer service people and to me. Disgraceful.
I wouldn't let my dog stay there.
When we entered the office to check in it was scary ,
the furniture in the office looked like it was chewed up by
animals, they would be better off furnishing from Good Will.
The manager showed us our room and we said that we can't stay there ,it smelled terrible and the bed covers had nasty stains on them. We were also concerned about a person laying on the sidewalk with a backpack sleeping. I wish that we took pictures but we just wanted to get out of there and decided to just drive home after the concert.
This was not a good place to stay. We did not realize until the morning that there was no hot water and yes, I did let it run for several minutes. Everything about this room looked old (except the bathroom, which did look like it had been redone).
The paint was chipping off the walls, the carpet was old, the room was tiny and uncomfortable. The bathroom, while looking newer, was extremely tiny and the towels had greyish streaks on them.
The hotel did not offer breakfast either. The only reason we booked this place was because we needed an emergency place to sleep at 11pm, but be careful what you pay for! Would not stay again.
I slept in my coat, the room was so cold with no blanket and i heard dripping sounds from above all night. Part of the ceiling was coming off from water damage
No control over room temperature Indian wife if very rude and entitled very poor maintenance of facilities needles were in my room and bed bugs no professionalism office is always locked and closed all rooms were vacant except mine huge red flag
Burn holes in the bedding. The flooring tore up throughout the rooms. We were shown 2 double bed rooms. Bugs scattered when the doors opened. The owner would not hear about a refund when i told him of the bugs just showed me another room! The smell of bleach was extremely strong as soon as you opened the door in the office area..The Department of Health needs to make an appearance to this hotel. There us NO way that it us ok for you to charge over $224 for a room with holes in the linens, the flooring a tripping hazard with bugs!
We didn't even stay. I never should have even signed the paper so accept a room. The main desk worker handed a guy in a lobby a room key and told him to bring it back in 10 mins. That was odd. Then we go to our room and people were popping out of their doors asking to buy cigarettes off of us. when we got into the room it smelled of weed and cigarettes, there was 1 towel and no mirror in the bathroom. We booked a different room within 10 mins in the middle of a lake effect snowstorm and left. It doesn't matter how close you are to the Bills Stadium when you feel unsafe and in danger,
Showed up and they didnât have my room that I had booked a month a a half earlier. They also did not have any other rooms to offer and when asked why I didnât receive any call or even an email prior to check in, their response was âI donât know what to tell you.â Needless to say, trust the reviews on this place. Iâm glad I didnât end up staying there after simply walking into the office.
This property is extremely run down. Our toilet didnât work. There was 1â gap under the entrance door where snow and insects could come in. The bathroom light didnât work. The toilet paper was wet when we first went in. The toilet paper holder was broke and so was the door handle to the bathroom. The fridge was disgusting and didnât work. The property managers were very rude and not helpful. Please contact me if you would like pictures. This place should not be an option yo stay. Unsafe and unhealthy.
Curtains were dirty and had to be put back up. Window barely locked. Exposed, and bare wiring from the ceiling between the bed. Refrigerator is atleast 30 years old and interior is filthy. Bathroom is filthy. Have photos.
Facility was dirty and management was rude. Tried to get our money back but they would not give it back. Was too dirty to stay. Went to another hotel. Very disappointed with the room and staff was rude.