I like the friendly employees but this Hotel needs very soon MAINTENANCE ! All days 1 elevator (out of total 2âŠ) was out of order. We moved to another room because the shower was not working. In the second room the toilet was constantly running and the shower gave only lukewarm water. But the bed was great, also the breakfast and other what we used in the Restaurant
The key card does not work everytime we go out of the hotel.We need to visit the front desk everytime we go to our room to let the key card work.and the television does not work as well. So inconvenient.
Very good but please check fridge sounds room #606
All good, room good with quiet a/c but tapping sound irritating from fridge in room #606!
Breakfast superb, Suzanne really looked after us, lovely food.
The hotel/staff did not want to give more than 2 towels per day for a room that can sleep 4. They would not leave washcloths and most of the time they did not replensh the coffee. To make matters worse, they would only let 2 people eat breakfast for free, the other 2 had to pay for a breakfast that is supposed to be included.
We arrived and found windows did not close properly so sound from street and mosquitos. Room smelled like it had been empty for years, moldy smell did not go away even after AC started. No hot water available and we were even charged for ice. Pool was closed. Checked out as soon as we could the next day.
Close to SM Delgado, Museo Iloilo etc. Room was a bit small but ok. Never got the tv to work properly and had a problem with the wash basin in the bathroom, three people came to take a look at it but nobody fixad it. Good enough breakfsst buffert. Open air pool but under roof so you could not bask in the sun. Would consider staying here again.
The place is clean, room is big and bed is very comfortable, but it has water leak in the bathroom, service is good, all the staff are very accommodating with our request.
Check in was smooth and quick. The room was spacious, mirror had some finger smudges on it. But was quickly cleaned up. The AC functioned was A . Shower was A Internet was a B- The Internet cut in and out. Breakfast was great, enjoyed the selection. They also have a Japanese restaurant down at the lobby level. The food was fresh and amazing. All in all Iâll be returning. It was a great experience. Thank you.