The hotel was VERY clean. Maintenance staff were all EXCEPTIONAL. Desk staff was slow and seemed unsure of the information they provided.
Attempted to contact a Manager when the Valet service was overwhelmed and taking a very long time for multiple guests, but was told no manager was available.
This hotel was very nice and clean the location was excellent. The roof top bar the two bartenders Karen and Iâm not sure the young manâs name were AWESOME!!! I would give them a ten if I could. The waitress was also nice. This hotel was exceptionally pleasant and clean, with a great location. The rooftop bar was fantastic! The two bartenders, Karen and the young man whose name I canât recall, were incredible. I would give them a ten if I could. The waitress was also very friendly.
We enjoy the location and the cleanliness of the room. Our biggest problem was parking, the hotel doesn't offer guest parking you either have to pay for valet or pay for garage parking. Location doesn't have much free parking around it. We enjoyed hanging at the rooftop bar food there was average but vibe was cool. Also wish they offered a complimentary breakfast but again you have to come out of pocket for that as well.
Everything was great, except for the shower gel was too high for short people. And, I was used to being or having a complementary breakfast at all the other facilities Iâve ever stayed at this was the first hotel that I had to pay for breakfast which I did not I ate elsewhere.
The check in service and the rooftop bar service was terrible. Not many options for parking. The hotel was okay. I paid extra on Expedia to pay for breakfast but the staff knew nothing about it, it doesnât show up on the reservation. We will not be back to this location.
I stayed here during the Little Rock Marathon weekend and loved the convenience of this location! The staff was friendly and my room very clean & comfy.