I usually go to the MGM signature, this was my first time staying at the palms, one of the nicest rooms I’ve stayed at, awesome amenities, my host did a fantastic job but I will probably never stay at this property again, the front desk, people, and the people standing outside of the elevator are very disrespectful, make you feel like you’re not welcome there like you don’t deserve to be there, there is no parking for people that have a room there at least they said they didn’t so you have to put park in the public parking of the casino MGM signature offers complementary valet to their guests while there property is also gated so you feel a little bit more secure but those are just knitty picky things but I will not be coming back because of the customer service.