Very well located in Krakow, lovely restaurant and beer garden to sit in outside, tea & coffee replenished in room every day, friendly young staff, great breakfast, open 24/7, free maps, trips organised if you want them, transit to airport organised if you want it, A/C in room. There was a fridge too.. room was quiet, walls well insulated.
The hotel doesn't have a lift which wasn't an issue for us but could be if you have someone of limited mobility traveling.
My one request would be to provide cups in the bathroom for drinking water although mugs for coffee and tea were provided.
Bus from airport 252 is cheap and if you get off at Cracovie football stadium it's only 10 mins from hotel, there is a train but you arrive at the main station and it's about 20 mins walk.
Eat dumplings at Pierogarnia Krakowiacy on Ulica Szewska!!