6/10
First off, the location is very beautiful. A peaceful place with scenic views. If you have the panoramic rooms, you can enjoy a nice view. The Cambodian staff was very friendly and helpful to us. As was the yoga teacher and the Scottish manager.
The rest of the management seemed stressed and wasn’t very helpful. When we arrived at the resort there was nobody who welcomed us, while it was clear that we were new guests, fresh off the boat with backpacks on our backs. The managers stayed at the bar and didn’t look at us. We eventually went to the ‘reception desk’ ourselves and asked to be checked in. The manager looked suprised and told us our room wasn’t ready yet. That was it. No suggestions on how we could pass our time on this remote resort. When we asked him, eventually he mumbled something about a snorkle and a beach.
We decided to eat something. While eating we constantly heard managers arguing with the staff. Sometimes they were quite rude to be honest. I believe it is not appropriate, if any, desirable to yell at your staff (in front of guests). Later that day they told us their boat was broken and that it probably wouldn’t run to bring us to shore the next day. We were somewhat suprised that he didn’t offer any alternative. He just said that we had to walk to the pier. A 20 minute walk across the beach, with our luggage!
Long story short, our stay was ok. Be aware that the tap water is brown (it’s an island thing) and that there is lots of construction
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