The staff are not really greeting always..most of them just staring without even welcoming!..the location also not that perfect..is located back of farmers plaza but about the street area is very dirty including so much trash infront of the hotel..also the hotel facility doesn't have any improvement such restaurant or dinning area
I was skeptical of astrotel from the beginning. The surrounding area isnât the best. But after staying there for 3 weeks I can honestly tell you itâs one of my top 5 best experiences In my lifestyle of constant traveling. The price was incredible, but the part that really put it over the top for me was the customer service. The staff is amazing especially the front desk staff. I will stay there again and I highly recommend it. It is very safe and secure and even though the outside neighborhood is questionable I never had a worry for my belongings inside. Awesome parking for my motor and I highly recommend.
Un pedazo de desastre por no decir otra cosa. La habitaciĂłn no era la que habĂa reservado. La limpieza daba mucho que desear, llena de bichos y polvo. El baño roto y ni vinieron a repararlo ni quisieron cambiarnos de habitaciĂłn. DeberĂan cambiar el nombre del hotel a: astromierda
Overall rate will be 3. As the place still with coackroaches. Also aircon is not cool enough for the room. Although has a friendly staff. Improvement on the facilities must be needed.
I booked for vip room but since itâs not ready they put me to premium room. Supervisor Cande E Tomagos told me that she will update me once itâs ready. I been waiting for her but she didnât call or see me up to the next day. The linen that we used is very dirty and thereâs a spot of menâs and girlâs liquid. I paid for VIP room but they put me to regular room. The sink was clogged, no phone lines, no power outlet.