Having read most of the recent reviews, based on my experience, it was definitely safe, quiet and a brilliant location for the Metrotown malls and public transport.
I had excellent communication with Anna via the Hotels.com app. Quick responses and informative when it came to checking in and the WiFi. Just make sure to screenshot both of these messages as I forgot and hadn't set up my data plan yet when I left the airport which had free WiFi.
Had the chance to stay in one of the deluxe rooms and the downstairs room with a separate bathroom. Please read other guests' reviews on these as I found their reviews to be spot on. One bathroom towel and flannel is provided with two complimentary bottles of water and two snacks. Shampoo, conditioner and body wash is provided.
What is not clear on the description is that there is a separate area for guests to use the washing machine (clothes detergent provided), dryer and a kitchen where you can store your food in a standard size fridge-freezer. Cutlery, plates and bowls are provided. I asked Anna about using cutlery from her kitchen and she showed me this room that I wasn't aware of. This is located next to the garage. This was an additional service that I wasn't aware of and was happy that it was provided.
Overall, safe, clean, comfortable and spot on location for my exploration of the city. I've already recommended her guesthouse to a friend for future travels. If I come back to Vancouver, I would definitely book this place again