It was a beautiful hotel. They donât mention when booking that they donât offer onsite parking. And that youâll have to pay anywhere from $29.00-$50.00 to park.
Went to a concert at Van Andel Arena with my 21 year old son. The staff were absolutely AMAZING. They were friendly and welcoming, and gave me perfect directions to get to the Arena (3 minute WALK). I will stay here every time I go to the Arena. They've earned a customer for life!! Keep up the AMAZING work!!!
Notes on my stay (City View Room w/ 1 King Bed):
-Room and bathroom were very clean
-Lobby/bar area is small, but cute. A DJ was spinning on both nights of my stay. Did not love that guests also have to pay a cover (albeit, only $5)
-I'm not sure what the room cleaning protocol is, as I did not need any
-I had a TERRIBLE night's sleep due to the loud drag racing that I could hear very clearly from my room (I was several floors up). Hotel needs to lobby for some drag racing control/monitoring or something. A true nuisance.
-Hotel is pricey in my opinion, but I noticed that it's on the lower price end for other comparable hotels in the area (I guess I don't understand why hotels cost so much in Grand Rapids :)
Competent business hotel well located in downtown GR. Friendly, professional staff; large comfortable rooms; and reasonable condition and prices. Great choice for a business stay.
I would like to give a BIG thank you to Cindy she went above and beyond to make us feel welcomed. She found out we were eloping and did everthing to make us feel special. Drew always greeted us with a smile and also did an amazing job decorating the lobby for Valentine's. 1 more thanks to give, is to Justin, I believe he was sent to be cupid to us by Cindy. Thanks to all but 1 of the front desk staff.
Was pleased with our one night stay. The lobby is very nice and has a bar area and a sitting/library are as well. We didnât eat the breakfast but I believe it was $19/person and there is a separate sitting area for that.
I will point out the $29 parking option is not right next to the hotel. It is at the JW parking ramp. This wasnât an issue for us but itâs not called out in the booking or anywhere else. There is a lot right out in front of the entrance but it is public parking and the hotel isnât affiliated with them.
The room was clean and had comfortable beds. I would suggest getting the extra deep queen sheets because what they put on the beds donât cover the full sides of the mattress.
There are microwaves available on certain floors but not in the rooms. I didnât use one but our girls said they didnât work great.
Overall happy with our stay and would recommend to anyone.