2/10 – Matig
17 februari 2025
Not great
I have to say the service is wonderful and everybody works very hard.
The rooms are very old. The mattress is ancient and the bed very hard … a/c was set at freezing and we could not change it even after saying something. If we turned the air conditioner off the floor would Very slippery.
There is no phone in the room for emergencies and no minibar.
Twice the room key didn’t work and they sent up a guy to fix it, which took a half an hour the first time in 20 minutes the next
The à la cart restaurant had good food but it took an hour and a half so we only went once . At the buffet, the food all tastes the same, but there was usually something edible.
They have several small pools and everyone seem to be having a good time. Entertainment during the day, but nothing at night that we saw. There were so many birds around pooping everywhere… in the pools And in the buffet.
Some of the drinks tasted like soap to me, and I couldn’t figure out why. The bartenders would take your cup if you Had your own, and Dunk it in soapy dish water to rinse it. The same with the blender. If you didn’t have your own cup, they give you drinks in a plastic cup that smells like the drink that was in it before hand . The drinks that didn’t taste like soap weren’t bad. I think if this hotel needs a serious update, it will do well because it is in a good spot, and the view is nice and Customer service was awesome. We made the best of it, but we will not stay there again.
Cara
Cara, reis van 6 nachten
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