I am a Flight Attendant for work, and so I stay in hotels several times a week. This was a leisure trip, but one of the best stays/places I've ever had. Everything was clean, VERY spacious (esp. for NYC), location was perfect, close to everything but out of the Times Square bustle. This hotel was even QUIET! We heard not a thing at night (perhaps because we were on 11th floor, but still. Both the doorman and the receptionists were helpful, attentive, proactive, and kind. I could not speak more highly of this place!