8/10 – Zeer goed
4 juli 2022
Room leakage
I was very disappointed in the hotels management when dealing with a complaint.
I had a leakage in my room, which caused damage to my clothes. I informed the manager about this, and explained that all clothes dried up well, apart from a suede leather jacket. He offered to help and said i should be in touch over email. I sent the email and said that dry cleaning would be sufficient, but I never heard back from them. Sent various emails about this. Very bad service if you ask me, since my request was more than reasonable.
Other than that; hotel has a great location, very friendly staff, bed sleeps well , only downside is the room decor and bathroom that are quite dated.
E
E, zakenreis van 4 nachten
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