Personnel was very kind and helpful upon our arrival. Clean room with decent size and hotel in good location. We went during the weekend and had excellent reduced rates Would recommend.
Car parking was fine, in the car park next door.
Friendly greeting.
Enjoyed dinner, and breakfast following morning.
Very good staff in the restaurant, attentive and friendly.
Bem localizado e com Ăłtimo custo-benefĂcio. Quarto muito amplo e limpo. Banheiro espaçoso e chuveiro excelente. O hotel possui restaurante e serviço de quarto. Staff atencioso e preparado. Melhor opção de hospedagem em Coventry, se nĂŁo exigir algo luxuoso. Ă um hotel de 3,5 estrelas!
The room was nice, clean and spacious the bed was a little hard but thatâs down to preference so the sleep was a little uncomfortable. However, our surroundings was quite with no noise which was nice. They was a lot of amenities around with easy access which was great. So overall stay was nice would definitely stay here again.
Trying out a new hotel for Coventry Motorist for the team.
Overall very happy, great rooms but only two members of bar staff knew how to pull a decent pint at the bar! The heads on some of the beer mean't you weren't getting a full pint, so to their frustration had to be told how to do it & remove the heads! Others tried to actively encourage a head on some pints, but thankfully as the beer had settled they couldn't. Apart from that all good.
The entrance to the multi storey car park at the side was a bit grim & the car park itself a bit dark in places at night.
Upon arrival into the room, we found we did not have enough tea bags milk or sugar for two. Was horrified to find stains inside the toilet bowl where it had not been cleaned properly. After an hour we left the hotel and reported the toilet and made a specific request for some extra sugar, milk and tea. Upon our return we found the toilet had been cleaned and the bottle of toilet cleaner was left on the side in the bathroom open, which my room mate thought was hand wash and without looking at the label poured some in her hand before she realised her mistake and quickly washed it off. The shower gel in the room was not working. We were left a paper bag with 15 coffee lots of milk about 6 sugars and 6 teabags its clear our request for tea, milk and sugar was not adhered to it was a specific reasonable request. For a 4 star hotel this was not good enough.
Otherwise we found the staff were really polite and helpful especially Patricia who served us at breakfast