8/10 – Zeer goed
3 januari 2025
Great location in central CBD
I stayed in a suite, it was fantastic to have extra space, a spa bath, the separate sitting room, dining table and a small kitchenette. I found it strange there were cooking facilities but nothing to cook with, not even a pair of scissors or a pot, other reviews said you had to request it. I was disappointed when I took advantage of the ‘no housekeeping save $10 off room service’ but noticed after checkout the $10 discount wasn’t applied to my invoice. Also one day I think housekeeping used dishwashing liquid in the dishwasher as the kitchen floor was covered in water and bubbles from the dishwasher. I opened the dishwasher and it was FULL of bubbles! I tried calling housekeeping multiple times but no answer, I tried reception no answer. So I used the towels to clean it up. I left a note for housekeeping the next day but didn’t get a reply, instead they didn’t replace my tea or coffee that day! I stayed over Xmas and thought they might do something special like a little chocolate or cookie in the room for Xmas eve / Xmas as I’ve had in other hotels but nothing.
The positives - check-in staff friendly and provided my child a colouring pack-back, loved the spa in the room, the suite was fantastic, location of the hotel is so central, right near a tram. I purchased breakfast one day I thought it was pretty good, lots on offer but service average as plates were running out, no cutlery on tables . I would recommend the Stamford for a stay again.
Sarah
Sarah, gezinsreis van 5 nachten
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