They were very accommodating to allow us to check in early the room was ok the lighting was poor over the sink hard to really see while applying makeup and the other lighting could have higher wattage and the bkfst could be a little more options
Staff was very attentitive. Everyone we met that worked there was gracious and provided anything we needed with a smile. Breakfast area needed to be larger as one morning we went there was no room to grab anything.
The smell was horrible smell like mold the manger was very sorry and offered odor spray it helped a little bit, but I had to but disinfectant sprays to cleanâŠit was blood on the pillows,covers, and towel.. I did inform the front desk and they were very apologetic which did ease my stay a little bit!!!
The staff was very friendly. The pool was clean and cool. The rooms were updated and very clean. They have a refrigerator and microwave in them. This hotel will definitely be my go to when I visit my daughter at UTM.
Do not disturb sign on the door and house keeping comes banging on the door at 7 am, leaf blower 10 minutes later right outside our door. Went to front desk, barely an apology.
Todo me gustĂł repetirĂa. Lo que deben mejorar la cortina del baño estĂĄ gastada, serĂa conveniente que dejaran mĂĄs toallas en la habitaciĂłn al menos una mĂĄs, y el desayuno serĂa excelente si ofrecieran la opciĂłn de huevos en cualquier presentaciĂłn para tener proteĂna y pueden eliminar algo como la variedad de dulces de forma que resulte conveniente econĂłmicamente. Y por Ășltimo serĂa grandioso si la piscina funcionara y la mantuviesen limpia y operativa aunque creo estaban trabajando en ello. BUEN TRABAJO, EXCELENTE !!! I liked everything I would repeat. What they should improve is the bathroom curtain is worn, it would be convenient if they left more towels in the room at least one more, and the breakfast would be excellent if they offered the option of eggs in any presentation to have protein and they can eliminate something like the variety of sweets in a way that is economically convenient. And lastly it would be great if the pool worked and they kept it clean and operational although I think they were working on it. GOOD JOB, EXCELLENT!!!