Well located and easily accessible. Rooms comfortable enough. However no functioning shower which only came to light too late to remedy due to tight check out time.
Very short supply of T bags and milk.
Lack of shower curtain made bathroom messy. Didnât think $50 holding fee necessary especially with 5-7 days to be reimbursed.
The room was relatively neat and tidy. However it did not have a microwave despite saying it would on the website, I couldnât access any apps on the TV, and the shower head fell off the wall when I tried lifting it. I called reception (who again didnât answer) and left a message to this effect, however did not get a call back. I repeatedly called the restaurant to order room service but no one answered and had to ask reception to call them. Luckily I was checking out the following day as I would definitely want another room with amenities that I paid for.
Motel under going renovations, rooms not cleaned during stay, five nights, staff friendly and helpful but conditions not great. No breakfast facilities.
The room was neat, tidy, and modern, offering a great view from the window. Its proximity to public transport and being just a short distance from the city made it very convenient. However, I was not informed about ongoing renovations prior to my stay. That said, the pool and newly renovated areas looked fantastic.
One area for improvement would be the front entranceâif it were renovated for better accessibility, it would significantly enhance the property's overall presentation and make it more inviting.
No facility in the hotel not even the cold drinks machine was working,unsafe due to the construction work the smell of paint and other chemicals was very bad. The bus stop very close to the hotel and only 10 minutes to the centre of Melbourne.
The property doesnât hide the fact that it is under renovation but given the impact of the renovations, it really is over priced. The bathroom was mouldy and badly cleaned. This isnât acceptable at the price they charged. My nightâs sleep was badly disturbed by the air conditioner making a huge amount of noise at 3am which really alarmed me. I had to turn it off and of course it took ages to get back to sleep. Very disappointing experience and not recommended.
What once was a classic motel is undergoing renovations. Our double bed was to 3/4 singles pushed together. Fell thru the crack and my feet off the end of bed. Horrible stains on carpet. Worst thing was the air con from adjacent room shuddered on every ten minutes. It was hell. Maybe in a year it will be transformed. Seems to be a halfway house now.