This is an economy stay more than a full hotel experience. There is no elevator, and in southern summer the upper floors are very hot. There is no air conditioning and no fans in the room. So even after the air outside cooled down the room was quite warm. I had thought there was a roof restaurant but it is more a shared kitchen with no restaurant service. Even with all that, it was a good choice for my group.
Also, at check in, they required the paper from Chilean customs and immigration services. In Santiago my hotel did not ask for this, so it is important to have one you.