The room looked nothing like the photos online. It was like a basement - very little light, but also somehow very loud / noisy b/c it was right off the main lobby. Staff was unhelpful and manager was unavailable. Terrible experience. Don't stay here.
We were very pleasantly surprised
All the details of the hotel are great. The service was outstanding. Our basic room turned out to be much more spacious than expected. Very dog friendly too
Would happily stay again any time
This charming hotel was a perfect get away for our anniversary. It conveniently located to Carmel By the Sea and Pebble Beach. Staff was very friendly. The brunch provided is excellent. I really enjoyed dinner and drinks at Budâs.
Classic older hotel in great location with excellent service. Great buffet breakfast and wine in afternoon with cookies at night. Short walk to beach and downtown with free shuttle if needed. A number of stairs to room. Not a big deal but could be with some walking issues.
The property is gorgeous and we loved everything about it! The staff was welcoming, the room was comfortable, the lobby was cozy, and breakfast on the patio with beautiful ocean views was our favorite part. I also loved being able to walk to the beach each day.
Hands-down, this is one of the most lovely experiences we have ever had at a hotel. It is historic and quaint, and the attention to detail is unparalleled. The breakfast is literally the best we have ever had anywhere in the world and that is not an exaggeration! Walking distance to town, but if you donât feel like walking, there is free cab service included with the hotel love love love LaPlaya will definitely return if we can.