Great service, we used the free shuttle service from South Ferries. When we arrived it looked realy good and we got a great welcome.
Our room was clean, we only had a low pressure of the cold water in the shower, the warm / hot water worked perfect ;) nevertheless we had a great stay.
We used the free shuttle service of the hotel to drop us off at the airport (all flights are displayed at the message board in the hotel, handy).
Internet is available for a reasonable fee