Positives: the people that worked at the front desk and the people that worked there were very professional and nice. Extremely courteous. The location was close to CSULB. The location was quiet. Good water flow from shower and temperature.
Negatives: The moment we walked into our room, we were hit with an overpowering odor that should have sent us right back to the front desk. But it was late, we were exhausted, and we figured it would fade. It didn’t.
The smell only intensified over time—sour, acrid, sewage-like, and deeply unsettling. By the second night, it was so unbearable we had to call the front desk. They sent someone up with a green spray, which did not reduce the smell. No offer to move us, no concern about the air quality, just a quick squirt and good luck.
Whatever is going on in this room, it needs to be investigated by management . I think the carpet is just absolutely filthy and the putrid smell permeates everything. My son thought it might’ve been the toilet because it smelled sewage like, but I don’t think it was that. Also, both of the sinks are very slow to drain so they must be clogged.