We usually stay at this hotel for Oktoberfest as it's in walking distance. Last year, the pool was closed for maintenance. This year, we booked, and the booking no longer indicated the pool was closed. My SO needs the water therapy for his back & knee. He was in so much pain that we cut our trip short & headed home early. No offer for any compensation, not even a refund for the day we didn't stay. It seems to be under new management or ownership, but there is NO attention to detail, by housekeeping, by the desk, or amenities. There have been vending machines available in the past, but now outside of the breakfast, there are no drinks or snacks available on site. The rooms are clean at a glance, but mirrors are streaked, corners are dirty, furniture is stained, etc. It appears they have attempted to update the facility, but wallpaper & floorcoverings can only help so much. I basically paid over $300 for 1 night in a 1-2 star max hotel. For that money, I would expect a better experience.