The hotel is charming and the grounds are beautiful. However, all rooms in the main house have no AC, which is very uncomfortable during the summer months.
They are severely understaffed (especially when they have an event/wedding), with most employees being part-timers or new to the property. The staff was very friendly and polite, just overwhelmed.
The rooms(& bathrooms) could do with a little refurb.
Overall, great potential, but they could elevate the experience & property a lot more.
This hotel is absolutely beautiful. The manicured gardens are stunning. The heated outdoor pool and hot tub have a beautiful setting. My only problem is the lack of training the staff seem to have had. Service is 3 star at best. Breakfast is lacking choice and quality. Despite that we will still stay there the next time we go to Ascot as it's just so beautiful
Beautiful property, our last stop before returning home! Close to Heathrow Airport and a lovely end to our trip! Highly recommend a stay at the amazing place. Service was top notch, food was perfect! Would make this a stop every time in London!
We had a nice time - we were relaxed as we are fortunate enough to get away quite a lot so we saw the funny side to the literal comedy of errors. Very pretty hotel, a little srcuffier than we were expecting. Staff were friendly but many were very inexperienced I would guess accounting for pretty much every order we made to come back wrong. The highlight was refusing to serve my partner anything but steak as he had mentioned a mild garlic intollerance. Even though he assured the team he eats it a lot just a prefernce would be to avoid it. The chef refused on a basis of 'protecting his reputation'. My partner made do with bread as a starter, then his steak arrived complete with garlic butter instead of the red wine jus ordered!!
Beautiful property - we got the teepees for the kids to kids to sleep under and they were over the moon. Afternoon tea outside in the garden was gorgeous. Thank you Great Fosters for a lovely stay
Stunning gardens, very romantic beautiful setting, old hotel, from 1600, lots of history and respect for the architecture, youngish staff at the restaurant, not so well trained waiters and staff at reception. No spa, only outdoor pool, although very well heated, one Michelin star restaurant, another one non Michelin, very creeky floors in the rooms, very hot in the rooms, windows need to be constantly open despite no hot temperatures. Not enough room to stay comfortably with a family even in a suite. Nice stay but wonât be back.