Overall. No parking space available. Crappy surrounding area. The front desk office was rude. Almost forgot to give back my ID.
Room was overpriced. Other than that the room was nice. Semi soundproof
Room was clean, front desk service was great, pillow softness labelling was very helpful. Short walk to the AirTrain and shorty ride to airport. The, board of flight departure times in the lobby and was a nice touch. Itâs true the neighborhood is a bit sketchy but itâs a 5-minute walk from AirTrain to the hotel door, and itâs all part of the NYC experience.
Hotel razoavel, cafe da manha bem båsico, todos os dias as mesmas opçÔes, acabava e o pessoal não fazia a reposição, a måquina de fazer panquecas estava quebrada, a academia era boa, o quarto confortavel
DO NOT BOOK THIS HOTEL: Before booking, I called the hotel directly to insure that they had an airport shuttle. I was told "WE HAVE A 24 HOUR HOTEL SHUTTLE TO JFK AIRPORT".I then booked on Hotels.com, and proceeded to the shuttle pick up spot at the airport. I was told by another hotel shuttle driver that Holiday In Express did not have a shuttle service. We bought a $30 Uber, and arrived at the hotel, and asked how often his shuttle went to the airport, his reply was "EVERY 20 MINUTES, BUT WE DON'T HAVE A SHUTTLE SERVICE." (This is not a typo, this is the line he gave us.) There was no apology or explanation. This is just bait and switch from liars. The sheets and room were so damp we laid there for about 5 sleepless hours and finally just left. There were literally numerous holes in the sheets the size of quarters. IHG should yank their franchise.
It was good for a 1 night layover but the room did smell like smoke. Definitely an overpriced hotel but the convenience and proximity to AirTran make it a desirable option.