6/10 – Goed
17 jul 2025
Outdated and disappointing
Overall our stay was just okay. The wallpaper in the bathroom was peeling, mold spots on the floor, room still dirty immediately after housekeeping came.. which I only realized when I wiped up some water that I spilled and the towel I used on the floor turned BROWN. Not to mention the ridiculous pool towel policy where you give them pool “cards” and they give you one towel. And then to get the card back (or be charged $25 at the end of your stay) you have to give the towel to them before you leave the pool area. Even if you’re dripping wet? What? I stood in line to get a drink for 15 mins and just gave up. No service around the pool to be seen. For claiming to be a 4 star resort, it was no where close. I doubt we will return, even with all the great things to do in Lancaster county. If this is the only so called 4 star resort in the area, I’ll pass.
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