8/10 – Zeer goed
13 januari 2025
Pay the "Pet-Friendly" Pet Fee (OR ELSE!)
Our stay here was generally fine though it was the smallest room among those we stayed in for a comparable price during our trip. Patrice was kind and professional. What rubbed us the wrong way is the "pet friendly" policy in which guests with pets are penalized with a $75 fee despite the fact that the presence of pets have little or no impact on the hotel. After we cleared out, our room required no more effort to clean than if we had not had pets. The fee is just a windfall for the hotel and it's not a good look. People don't enjoy getting fleeced and paying a few for nothing (or else according to the posted policies!!!) doesn't engender goodwill or brand loyalty. The hotel's employees all understand this because they hear the justified complaints on a regular basis. If management is truly concerned about the damage pets may cause, then a security deposit is more fair and appropriate. The "pet fee" is just a scam intended to improve the hotel's bottom line, and it's not a good look.
Momir
Momir, gezinsreis van 3 nachten
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