2/10 – Matig
8 aug 2025
Worst Hotel on My 6-State Road Trip
This is by far the worst hotel I have stayed at during my 6-state road trip, and it is shockingly overrated on Hotels.com. From the moment we arrived, the experience was disappointing. There was no soap in the bathroom, and even the hand soap dispenser was empty. When we requested extra pillows, we were told no due to "limitations" or "shortage."
The sofa bed was the worst I’ve ever seen — completely uncomfortable, impossible to sleep on, and had no cover at all, even though I paid for a room for 5 people. This is unacceptable and feels like a complete disregard for guest comfort.
The breakfast was terrible, with very limited options, and the breakfast area itself is a cramped, closed room with only 8 tables — totally inadequate for the number of guests. It was so crowded that many people had nowhere to sit.
The furniture is old, poorly maintained, and the overall cleanliness leaves a lot to be desired. Service was unfriendly and unhelpful throughout our stay.
Parking is available but comes with an extra $13.73 fee, which feels unreasonable given the low quality of the stay. The pool is tiny and unappealing, nothing like the photos.
Overall, this hotel is overpriced, overrated, and not worth it. I would never stay here again and do not recommend it to anyone looking for comfort, cleanliness, or decent service.
Mohamed
Mohamed, gezinsreis van 1 nacht
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