The check in process took about 15 minutes (there was a line since it was the Friday before Thanksgiving and location is near the college football stadium.) They were polite, punctual, and very through with explaining the amenities and how to get to our rooms. We came for the night for the Shaboozey/Ernest/Jelly Roll concert as a family of 6. Both our rooms were clean, well stocked, and comforting. The best part of the whole stay on the property was the house keeper!!! We were on the fourth floor and as soon as she saw us walking into our rooms, she greeted us, let us know her title, as well as extending the offer of help if we needed anything at all to let her know. She truly made the stay that much better just by making sure we knew she was there for whatever we may need. We made sure to leave her a wonderful tip and little note. We appreciate her, and the rest of the staff, for her wonderful hospitality and wish them the best with their futures! Will definitely recommend them and stay anytime we’re back in the area!