The people working there were great. The bed was uncomfortable. There is also a ton of construction at the neighboring property. That started early in the morning
The hotel boasts of a hot tub and pool and this weekend they had neither working. Yes they had them advertised as an amenity and they were not available and had not been for weeks. Nice enough as they all were the $10 discount for an additional days stay and the later check out wasnât even close to being enough to make it worthwhile for me to stay again. To close this review out, the hotel manager thought she was really clever with the offer for $10 off a NEXT NIGHTS STAYâŠ! Unbelievable and the house keeper didnât bother to take out the garbage underneath the kitchen sink so I had to call up and ask for a replacement because there were No other plastic trash or waste paper bin bags in the room at all. Just the trash from the previous night guests, but I wasnât a titanium Bonvoy member so I guess thatâs what it is was all about! Keep the little black bag and the 4pm check out! I would have stayed home to relax had I known all of this! The water pressure was Amazing though and HVC loud, but overall with the changes made I am sure that it would be a better experience for someone looking to stay here.
You should not be offering pools or hot tubs if you don't actually have them on the premises that is false advertising I would have never booked there if I would have known that you didn't actually have those things that you said you did it was a waste of $200 and I won't be back
Strong smell of mold mildew confirmed in 3 different rooms during our stay. Confirmed 3 weeks prior to booking that the indoor pool was open. Closed upon check-in; the only pool option was outside the hotel and you had to drive there. Front desk staff gave us attitude when 1) asking about the pool 2) asking how to access the pool alternative.
The hotel providing the new pool would not provide key access.
Construction surrounding the hotel is loud.
Advice: there are plenty of hotels in this area. Skip this one all together. We specifically booked for our kids to have a pool and breakfast and both were a major disappointment.
Very nice hotel
Room was awesome, really spacious and comfortable
Was extremely clean and quiet
Breakfast was very good
Would definitely recommend this hotel
Great clean facility - only complaints were hot tub was out of order (other guests said it had been over a week) and heated pool was not so âheatedâ
The room was just like all the other Residence Inn except a lot older and run down. The shower had been repaired from a rather large crack in the tile. The cabinets are turning white from age and moisture. The bed was very lumpy and uncomfortable. The pillows were amazing and the towels.
Its was very nice except our room had view of air conditioning units and other unpleasant things to see other than that it was wonderful the breakfast free wasnt soo great and the hours were too short should be at least to 10:30 am the room was a little smaller than expected and there was no oven the pool should be heated