Where to begin. After a 4 hour long bus ride behind us, me and my girlfriend were supposed to check in at the Columba hotel at 3 o'clock. After being told that the room was not yet "clean" we waited for 2 hours in the bar where we were given no less than one free drink. Upon which we were told that the room was still not ready. After we were finally allowed to enter the room we were greeted by dried pee and poop residue on the toilet seat, toothpaste splatters on the faucet, sink and shower screen, used tissues on the bathroom floor, weeks of accumulated dust on the floor, walls and tables, dried blood stains on the sheets, enormously dirty windows, chips and crumb residue from the previous guest on the floor and chairs, not to mention a pair of socks and underpants from another guest. I went to the reception 6 times because after hours and multiple empty promises nothing happened. I have never been so fooled by poor and uninterested and lazy management. Even after indicating to be allergic to excessive dust, a vacuum cleaner was never brought, let alone a proper cleaning (which was promised several times). We ended up spending the three days we were there sleeping under filthy sheets with blood stains and a dirty, dusty, uncleaned room.