8/10
My stay was fine, I wanna brag on Anna, the sweet and kind women who checked me in. I checked in and she gave me a room so I went to it and first thing I noticed as soon as I opened the door the room smelt terrible and didn’t have couch in the room or a Roku tv . So I just went to the front desk again and just kindly asked Anna if there was any possible way she could replace me in another room just so I can use the Roku. I didn’t say anything about anything else bc I simple wanted to have the Roku tv in my room. This kind women said yes I can do that I’m just not sure which rooms have that for sure. I said I’ve stayed here two other times so I kno two doo just not sure which room number. So she kindly proceeded and found me a room that had what I asked for with no hesitation. I truly appreciated her willingness and kindness to go above and beyond for me. Sometimes it’s really just the little things in life that truly stand out and matter.
Also we always pay for the late check out bc it’s genius and so thankful you all have that option for guests except we have had this happen twice to us. A little before one we will start loading our vehicle up and sometimes it may take one or more trip so we come back and try tonuse our key car and it doesn’t let us back in. I don’t kno maybe it’s supposed to be that way but just putting it out there mainly bc it just confuses me. But over all great stay and so far both of the employees I have talked with have been absolutely wonderful.
Katelyn
Reis van 2 nachten