4/10 – Redelijk
3 februari 2025
Loud room, no flexibility on changes
The stay was okay. I got locked out of my room at one point. The room was loud, you can hear the highway all night. The folks next to me had a baby and the walls were thin so I could hear him cry a lot.
But my biggest annoyance was actually that they weren't flexible at all with changes. I booked the room for 3 nights and I wanted to shift my stay up by 2 days due to a personal emergency and they wouldn't refund me any of the money which is just ridiculous when I had given plenty of notice. I was still going to be staying for the same amount of nights and pay the difference in cost per night if there was any, but they wouldn't budge. So I paid for 2 nights I didn't use. I would have been a loyal customer if they had let me shift dates as I'll be traveling there a lot for work, but now I'll be staying at Aloft since it's close to the same cost and they have more flexibility on changes.
Fallon
Fallon, zakenreis van 3 nachten
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