The hotel has many technical and managerial issues:
To begin with, the hotel has numerous broken amenities. The spa, the elevator, and the wifi.
It's disheartening to see a hotel that could have easily been a five-star establishment decades ago fall so far behind the times. It's clear that the senior management has neglected the necessary updates and maintenance required to keep the hotel up to par with modern standards.
Last but not least, the breakfast waiting line, 40 minutes waiting for a table, it is a disgrace since the breakfast itself was wonderful.