6/10 – Goed
13 februari 2025
Renovations and loud
Renovations being done. On 3rd floor - we stayed on 2nd floor. Saturday morning
Woken up at 7 am by work being done directly above us. I called front desk to complain and they said next room already called and they went up to yell at the workers who started 2 hours early - Work schedules at 9 am - not 7 am!
If it was 9 am there wouldn’t have been a problem.
The room was clean, bed uncomfortable (king suite) and room would benefit from renovations. The highway was a bit loud, it was on the side we stayed.
The manager reached out to me and did nothing about our stay. This is not what i expected.
Would NOT stay here due to this and being woken up so early. You pay to stay somewhere and it should be quiet and comfortable. There’s enough hotels within 15-30 minutes to stay nearby.
Very disappointed in this stay. I have stayed here a few times in the past and had no issues.
Not to mention we were here for a funeral - just 2 weeks before for another funeral and stayed in Holyoke that stay
We stay all over and use hotels dot com and read reviews.
Kurt
Kurt, reis van 1 nacht
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