Overall there was nothing really wrong with this hotel, but it could have been better in some regards. The (standard, 209) room was really big, especially the bathroom. It was fairly clean and from the inside the entire hotel was modern and in a good state. Most of the staff were friendly and the service was fast and good. The breakfast was ok, although sometimes they ran out of plates or some items.
But.. the location is not ideal. I knew I was about a 10 minute walk from the nearest tram stop. What I did not realise is that you are locked in by the sea and a giant rock (as such my room did not really have a view at all, though the more pricey rooms seemed to be great in that regard as they are facing the sea). The seafront is nice for a walk in the morning, but it is quite dilapidated and you can only acces it from one place. Anyway, I could have researched the location better myself. What I could not have known was that the showerhead wasn't properly fixed, so the water was running towards the wall instead of straight down. Also the hotel is very noisy. I always wear earplugs, so not really a problem for me.
The only kind of bad encounter with a staff member was upon checking out. The woman asked for my room number and before I could even answer she raised her voice and said "room number!" again. After I got the chance to give it to her there was no smile or gracias to be found. A shame, since everyone else I met was friendly and courteous.