Dream Castle is an accommodation, where we have been in the past 15 years, more than 35 times. And every time a new hotel group takes over, in the beginning it's a Wonderfull experience, but afterwards is going down hill.
The main problem is the staff and it always has been. The check in in the hotel in the morning was awful, the lady at the desk was arrogant, didn't give any information. When I asked after tickets for the park, it wasn't possible. When I asked if a room was already available, that was no option, because the hotel was fully booked. Neverless on several websites there was lot's of availability left. Also when I asked for an invoice, she didn't had the time to make one.
We didn't receive a card the gain access to the swimming pool as usual. So we had to ask it at other guest to let us in. This after a 8 hour drive from the South of France.
At the swimming pool, we ordered two virgin mojito and 2 Coke for my Children. The virgin mojito did had any ice cubes in it, which was very pleasant in this heat. Also for my kids the Coke was warm.
The room was situated on the ground floor, and it was extremely loudly, until 4 o'clock in the morning.
The Dinner experience was dreadful, they should better close their restaurant, everything was overcooked. The fish was warm. Sausages were made of old roasted chicken, awful. The truth finds itself in a kids mouth. And it's was the thruth, they haven't eaten anything. The waiter waiting at the restaurant, to po