I have been coming here for the best part of three years and I just love it. Always clean, nicely done rooms with tea and coffee making facilities, Netflix and communal kitchen and amazing garden. Helen and her team are so welcoming. Thanks for another exceptional stay
This was a 1-night stay for work. I was in room 4, which had a window to the front of the property overlooking London Road. The room was spacious, had a small fridge. Bed was comfortable. I asked for decaf tea and coffee and got a message back from owner that they did not provide decaf. The ensuite for this room was down a set of steep stairs. The ensuite itself was great, but not good if you don't like steep stairs. Thankfully there was a fan in the room, as I was staying on one of the hottest nights of the year and I had to shut the window due to the road noise. Good communication from owner.
Great room, kitchen, washer/dryer everything was good. Rated top for service even though this was digital because communications and instructions are good. Secure storage for bikes.
I had an excellent stay at this hotel and was thoroughly impressed by the level of care and attention to detail. The room was immaculately clean, and it was clear that the staff had gone above and beyond to ensure a comfortable experience. Little touches like an earpiece provided to block out noise and a complimentary bottle of water made a big difference.
The common kitchen downstairs was fully equipped with everything you might need, making it convenient and easy to use. Overall, this hotel has clearly put in a lot of effort to make sure guests feel well taken care of. I highly recommend this place and would happily stay here again!