I called and the guy that books over the phone told me that he'll check with the front desk to at l see if i was ok to stay there with no physician ID. I have a pic of it in my phone. Plus pics of my Veterans health care ID. With all this i have my DD214, awards letter, etc. He guaranteed me 3 times that i could use this to check in. When i got there the lady at the desk told me i couldn't use this information. I booked online just before getting there for 4 nights. At this point it's too late to cancel on my end so she tells me that she did it herself. Ok kool, so i book it in my female friends name and for some reason they argue and my friend has to leave. Then she says because I'm with her i gotta go too. I can't I'm stuck. And she me that she wasnt going to reimburse me a 2nd time because of her argument with my friend. She was rude and disrespectful, i had to find a place that'll work with me on short notice, and I'm missing a lot of money they she says was reimbursed. And because I wanted the receipts showing i wasn't gonna have to pay full price, she called security on me. I wouldn't recommend this hotel to anyone. She wasn't trying to hear anything i said, plus upped the price even though i paid online in advance, and said it ain't her fault if i cant addord the new price and that they dont have to honor third parties, even when you've paid. Just don't lie to me and then leave me stranded like that is all i ask. God bless.