4/10 – Redelijk
2 maart 2025
Good breakfast and front desk. Awful maintenance.
We booked this hotel because of its excellent reviews, but we were quite disappointed.
PLUSES:
1. Front desk staff were very friendly.
2. The free breakfast was very good (moist scrambled eggs, and beautiful thin bacon strips)
MINUSES:
1. We’ve never had a room with so many broken things:
a. The wall thermostat didn’t work. No power or readout.
b. The A/C can be controlled from the unit’s own control panel BUT the fan would not stop when the desired temp was reached. The compressor or heater stops at the right temp but the fan blows all night. Hard to sleep that way.
c. The shower / tub handle plate was loose and crooked. It was not even glued to the tiles. There was a 1/8” gap letting shower water leak into the wall behind the tub.
d. The bathroom fan is broken (or maybe there isn’t one). So the bathroom is a steam room.
e. The outlets on both sides of the sofa were broken. One was so loose it could not hold a plug. The other had no current.
f. The cover plate of the motor control for the blackout curtain was brown exposing the wiring inside. The control box itself was sticking out 1/2 from the wall instead of flush as electrical boxes should be.
g. The bathroom kleenex box would not latch. Looking inside, we saw that someone had tried (unsuccessfully) to repair the latch with a piece of tape!
h. The phone cuts in and out - loose wiring?
2. We had requested housekeeping (and it was acknowledged) but they never cleaned the room or changed towels.
Joseph
Joseph, gezinsreis van 2 nachten
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